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How to Get Support at 
FitnessGram

Whether you’re new to FitnessGram or a long-time partner, we’re here to make sure you get the help you need—fast. From setup guidance to ongoing software assistance, our support team and resources are designed to keep you and your students on track.

For New Visitors:
Exploring FitnessGram for the first time?

We’ve made it simple to learn more and get started:

 

Not sure where to begin? Our Getting Started Guide will walk you through everything you need to know.

Let's Get Started! 

Explore Our Website

Each page has a plethora of information at your fingertips! You can also explore our support and training site!

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Access Demos & Downloads

All throughout our site there are links to access On-demand Demos, Flyers, and White Papers to help you get to know us. 

Schedule A Call

FitnessGram isn't a one-sized fits all solution. Give us a call to help us create a customized solution for you and your students. 

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Community Engagement

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We have various ways to connect to our community, from social media to community groups within the platform, to joining our Ambassador Program. 

For Returning Software Clients

Already using FitnessGram in your school or district? Here’s where you’ll find quick answers and hands-on support:

  • 🔑 Login Help – Reset your password or recover your account in minutes.

  • 💻 Technical Support – Browse our Knowledge Base for common troubleshooting steps.

  • 📞 Submit a Support Ticket – Need personalized help? Open a ticket with our support team.

  • 📚 Training Resources – Access guides, tutorials, and professional development sessions to help you get the most out of FitnessGram.

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Frequent Support Topics 

I'm having trouble logging in. 

From step-by step instructions to troubleshooting some common concerns, we've got you covered...

Data Tracking & Reporting

I'm having trouble with my reports?

We can assist you in navigating the complexities of reports and tracking student data by providing clear guidance and user-friendly tools. Our resources will help you understand how collect, analyze, and interpret data effectively. With our support and training, you can streamline your reporting processes ensuring that you have the insights needed to enhance student  outcomes. Let us simplify the tracking journey for you.

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Enter a New Chapter of Fitness

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We’re Here for You

At FitnessGram, our mission is to support educators, schools, and districts in building healthier student communities. Whether you’re just getting started or need advanced technical assistance, our team is only a click away.

Click here to submit a support ticket. 

Click here for general questions about FitnessGram.

software security
Private By Default

Protecting your data is our top priority. We’re FERPA Compliant and TX-RAMP Certified, ensuring the highest security for your schools.

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One Platform. Endless Possibilities. Let's create a fit for you.

Discover How FitnessGram Fits Your Program
Ready to see how FitnessGram can support your school, district, or state wellness goals?
👉 Fill out our Interest Form by clicking the button below.

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